Terms & Conditions

Chirag Time World is a registered retail watch store located in Vadodara, Gujarat, India. We sell 100% genuine timepieces from brands including Titan, Fastrack, Raga, Timex, and Noise.

By placing an order or using this website, you agree to these Terms & Conditions in full. If you do not agree with any part, please do not use our services.

We currently deliver only within Vadodara city limits. Orders outside Vadodara pincodes will not be accepted at checkout.

Delivery is free of charge for all orders within Vadodara.

Estimated delivery time: 1–3 business days from order confirmation. Delivery timelines may vary during public holidays or adverse weather conditions.

You will receive an order confirmation immediately after placing your order. Our team will contact you via phone before dispatch to confirm the delivery address.

We currently accept Cash on Delivery (COD) only. Payment is collected at the time of delivery by our delivery partner.

All prices displayed on the website are inclusive of applicable GST (CGST 9% + SGST 9%). A detailed GST invoice will be provided with your order and is also available for download from your account.

Pricing is subject to change without prior notice. The price at the time of order placement will be the final price charged.

We accept returns or exchanges only for products that are genuinely damaged or defective at the time of delivery.

• • The customer must upload a clear video of the damaged product via their Account page within 48 hours of receiving the order.
• • The video must clearly show the damage, the product packaging, and the order label.
• • The store owner will review the video within 2 business days and contact you via phone or email.
• • The final decision on acceptance of return/exchange rests solely with the store owner.
• • Returns/exchanges will not be accepted for: change of mind, incorrect size/model selection, or normal wear and tear.

Registered customers earn 10% of their order value as loyalty credit after each successful delivery. This credit is added to their account wallet automatically.

Loyalty credit can be used as a discount on the next purchase. It is non-transferable, has no cash value, and cannot be redeemed for cash.

Loyalty credits expire if the account is inactive for more than 12 months. Chirag Time World reserves the right to modify or discontinue the loyalty program at any time.

We collect only the information necessary to process your order (name, phone number, delivery address, and email). We do not share your personal information with third parties except for delivery purposes.

Your data is stored securely and used solely to fulfil orders, send order updates, and improve our service. By placing an order, you consent to receiving SMS/WhatsApp/email communications regarding your order.

These Terms & Conditions are governed by the laws of India. Any disputes arising from your use of this website or transactions made through it shall be subject to the exclusive jurisdiction of the courts of Vadodara, Gujarat.

By using this service, you agree that any disputes will be resolved under the jurisdiction of Vadodara courts.